Half of the 16 million Canadians trying to reach one of three government agencies by telephone are unable to speak to live humans, according to Canada’s interim auditor general.
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Immigration Minister Ahmed Hussen is defending new measures aimed at cracking down on unscrupulous immigration consultants, rejecting an all-party committee’s call that they be brought under government regulation.
The Canadian immigration system is not flexible enough to handle the influx of irregular migrants that began in early 2017, according to the country’s auditor general.
The federal government is aiming to bring a total of 310,000 newcomers to Canada in 2018, it was revealed on Wednesday, with increases every year thereafter until 2020.